GOLD
10 YEAR

SILVER
6 YEAR

BRONZE
5 YEAR

Warranty on Interior & Exterior Applications

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Painting Warranty

We will warranty against peeling, chipping, or blistering of the newly applied paint or stain, which can result from poor or improper workmanship.

 

The Customer Must Perform the Following for the Warranty to Be Effective
  • Provide a copy of the original painting or staining contract.
  • Contact us within the warranty period and as soon as the painting or staining defect is known not to cause additional damage to the substrate.
  • Show proof that the agreed proposal agreement was paid in full.

NEW AGE PAINTING WILL PERFORM THE FOLLOWING

  • Repair failed painted or stained areas by preparing the surface the same as stated in the contract and touch-up paint or stain the same as stated in the agreement.
  • Repair failed painted or stained areas only where the paint or stain is peeling, chipping, or blistering. The paint or stain color and sheen will not always be an exact match in some touch-up areas due to possible fading through aging or not having the original paint.
  • Repair failed painted or stained areas at no labor or material cost to the client.

The Following Is Not Covered by the NEW AGE PAINTING Warranty but Is Covered by the 1 Hour Of Free Touch up on the 1year anniversary of your painting project.

{Customer must book there free hour of touch 1month in advance before there 1 year anniversary, and must provide paint and materials}

  • Painting where the client supplies the paint and material
    Painting where the client performs any part of the labor.
    Failed painted or stained areas due to previous coating failure, water damage, moisture damage, or ground contact damage.
    Brush marks, roller texture, fading, chalking, bleed-through from knots, rust stains, or tannin bleed.
  • Horizontal painted or stained surfaces on exteriors (i.e., decks, deck surfaces like tops of railings, stairs, and porch floors).
  • Chipped or cracked paint due to abuse or “wear and tear.”
  • Acts of God (i.e., Hail and/or storm damage).
  • Rotted or previously partially rotted wood.
  • Cracks nail pops.
  • One coat paint or stain applications.
  • Semi-transparent stains or clear coat applications.
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