The appointment for the initial estimate occurred right on time, and was thorough and fair. When we decided to hire New Age, the owners came and went over everything with us, and scheduled according to our needs. Their team came to power wash our house on a Monday. Prep and painting began on Tuesday morning and continued through the day. Since my home is two story, and somewhat older, it required extra prep work, which was handled smoothly. Painting resumed and was completed Wednesday, including all touch-ups and clean-up. The crew was professional and courteous throughout the entire process. Very pleased with the experience and the result.